Mumbai International Airport Ltd (MIAL), operator of the Chhatrapati Shivaji International Airport (CSIA) here, has entered into a 10-year contract with Wipro Infotech, the India and West Asia IT business unit of Wipro, for the new integrated terminal T2. The financial details of the deal were not disclosed. Wipro will be responsible for providing managed services across the entire IT landscape at MIAL and deliver high availability and operational efficiency across all critical processes. Though initially envisaged for T2, Wipro will begin the transition with a takeover of the IT services in the current terminals at CSIA, expected to commence from April 1. As regards to T2, Wipro will assist in the preparation of IT-related standard operating procedures and also work closely with MIAL during the testing and trial phase of the IT systems before managing all the IT services for the iconic new terminal.
MIAL is currently implementing a master plan to build an integrated terminal, T2, designed to cater to 40 million passengers annually. When completed, it will be a state-of-the-art, four-level integrated terminal, with an area of 439,000 sq mt and will include new taxiways and apron areas for aircraft parking. Rajeev Jain, CEO, MIAL said, “Our vision is to make T2 a global showcase and IT will play the role of a significant business driver. In line with this vision of making CSIA a world-class airport, and T2 an iconic terminal, we plan to invest in best-in-the-class technology and systems and have accordingly decided to partner with an IT company like Wipro to provide the best services.” IT is a key driver for critical airport operations, including flight and terminal management, ground handling and property management. The total outsourcing engagement will deliver business IT alignment for T2 by combining airport solutions. Anand Sankaran, Sr. Vice President – Wipro Infotech and Global Infrastructure Services said, “We are excited that Mumbai International Airport has chosen Wipro as a strategic partner for their IT transformation project. Wipro will leverage its global expertise and strong understanding of the business domain, to deliver a best-in-class experience to MIAL’s stakeholders including customers, employees and airlines. This engagement with MIAL adds strength to our existing Airport and Infrastructure Practice.”
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