Tata Consultancy Services, the country’s largest software exporter, has set up a new delivery centre in Liverpool, expanding its operations in the UK. The new facility, which is dedicated to delivering government services, will be fully operational in July and will house over 300 employees, the Tata group company said in a statement. TCS plans to use the facility to deliver services to the Home Office, following a multi-million, multi-year contract that was awarded in November 2012, to manage the technology needs and support services of the newly-formed Disclosure and Barring Service. The new facility will provide a secure applications development and maintenance centre for business applications and operational delivery centre for outsourced business process and IT services.
“Our work in the public sector is focused on improving services for the UK citizens and driving greater value for the UK Government. Our investment in a new, secure delivery centre in Liverpool will allow us to effectively meet the business objectives of DBS to modernise and transform its business while supporting our longer term strategy for increased participation in transformation programmes for the U.K. public sector,” said TCS Country Head (UK and Ireland) Shankar Narayanan. The two organisations, DBS and TCS, will also collaborate to update the organisation’s business processes to help improve decision making, reduce processing times and improve information gathering between disclosures and barring services. TCS combines government specific domain expertise with a world-class set of delivery capabilities to enable service transformation for some of its key government clients in the UK, such as, National Employment Savings Trust (NEST), Cardiff City Council, Child Maintenance Group (CMG is a division of DWP) and The Big Lottery Fund, amongst others.
-Hindu Business Line